Privacy Policy

Overview

Our Commitment to Your Privacy

At 7j555, we understand that your personal information is valuable and deserves the highest level of protection. This Privacy Policy explains in clear, plain English how we collect, process, store, and share data when you access and use our gaming platform. By registering an account, visiting our website, or using any of our services, you acknowledge that you have read and understood this policy.

This policy applies to all users of 7j555, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other region of Bangladesh. We are committed to maintaining the confidentiality, integrity, and security of the personal information entrusted to us. If you have any questions after reading this document, please contact our support team at [email protected].

Data Collection

Information We Collect

To operate our services effectively, 7j555 collects two categories of information: information you provide directly and information we gather automatically through your use of the platform.

Information You Provide Directly

• Full name, date of birth, and contact details (email address, phone number) provided during registration.
• Government-issued identification documents submitted for identity verification (KYC) purposes, such as NID or passport.
• Financial information required to process deposits and withdrawals, including details related to bKash, Nagad, Rocket, Upay, or bank accounts with Dutch-Bangla Bank, BRAC Bank, City Bank, or Sonali Bank.
• Communications you send to us, including support requests, feedback, and correspondence with our customer service team.
• Preferences and settings you configure within your account, such as notification preferences and responsible gaming limits.

Information Collected Automatically

• Device and browser information, including IP address, device type, operating system, and browser version, used to detect fraudulent activity and optimize platform performance.
• Gameplay data including session duration, game selections, betting patterns, and wagering history, used to deliver a personalized experience and to comply with responsible gaming obligations.
• Cookie and tracking data as described in the Cookie Policy section of this document.

Data Usage

How We Use Your Information

7j555 uses the information we collect strictly for the following legitimate purposes:

• To create and manage your account, authenticate your identity during login, and ensure the security of your player profile.
• To process deposits and withdrawals securely through your chosen payment method, including bKash, Nagad, and Rocket transactions.
• To verify your age and identity as required by responsible gaming standards. All players must be 21 years or older to use 7j555 services.
• To provide customer support, respond to your queries, resolve disputes, and improve the quality of our services based on your feedback.
• To detect and prevent fraud, money laundering, and other unlawful activities, in accordance with applicable anti-money laundering (AML) obligations.
• To send you relevant account notifications, bonus offers, and promotional updates where you have consented to receive such communications, with a clear option to unsubscribe at any time.

Data Sharing

Sharing and Disclosure of Your Data

7j555 does not sell your personal data. We may share limited information with trusted third parties only in the specific circumstances described below.

Payment Processors

To complete financial transactions, we share necessary payment information with our payment processing partners such as bKash, Nagad, Rocket, and card networks like Visa and Mastercard. These partners are contractually obligated to handle your data securely and only for the purpose of completing the transaction.

Service Providers

We engage reputable third-party service providers to support platform operations, including game software providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. These providers receive only the minimum data required to deliver their services and are bound by strict confidentiality agreements.

Legal Obligations

We may disclose personal information when required to do so by applicable law, regulatory authority, court order, or other legal process. In such cases we will disclose only the minimum information strictly necessary to comply with the legal obligation, and we will notify you where permitted by law.

Security

How We Protect Your Data

7j555 implements a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data in transit, secure encrypted storage for data at rest, firewalls and intrusion detection systems, regular security audits, and strict access controls limiting staff access to personal data on a need-to-know basis.

While we work diligently to protect your information, no method of transmission over the internet or method of electronic storage is completely foolproof. If you have reason to believe that your account has been compromised, please contact our support team immediately at [email protected] so we can take swift action.

Cookies

Cookie Policy

Cookies are small text files stored on your device that help us deliver a better platform experience. 7j555 uses cookies and similar tracking technologies for the following purposes:

Types of Cookies We Use

• Essential cookies: required for the platform to function correctly, including session management, login authentication, and security token handling. These cannot be disabled.
• Analytical cookies: help us understand how users navigate the platform, which games are most popular, and where performance improvements can be made. Data is aggregated and anonymized.
• Functional cookies: remember your preferences such as language settings, display options, and responsible gaming limits you have configured, so you do not need to re-enter them each session.

You can control cookie behavior through your browser settings. Please be aware that disabling essential cookies may prevent certain platform features from working correctly. Continuing to use 7j555 after being informed of our cookie use constitutes acceptance of this policy.

Your Rights

Your Data Rights

7j555 respects your rights over your personal data. As a player on our platform, you are entitled to the following rights:

• Right of access: you may request a copy of the personal data we hold about you at any time. We will provide this within a reasonable period after verifying your identity.
• Right of rectification: if any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right of erasure: you may request deletion of your personal data, subject to our legal obligations to retain certain records (for example, transaction history required for AML compliance).
• Right to restrict processing: in certain circumstances you may request that we limit the ways in which we use your data while a dispute or review is in progress.
• Right to object: you have the right to object to our use of your data for direct marketing purposes at any time. You can opt out of marketing emails by following the unsubscribe link in any communication.

To exercise any of these rights, please send a written request to [email protected] with the subject line 'Data Rights Request' and include your registered account details so we can verify your identity before acting on the request.

Retention

Data Retention

We retain your personal data for as long as your account remains active or as otherwise required to provide our services. If you close your account, we will retain certain information for a period necessary to comply with our legal and regulatory obligations, resolve disputes, enforce our agreements, and prevent fraud — typically a minimum of five years for financial records in line with standard AML compliance requirements.

Data that is no longer required for any of the above purposes is securely deleted or anonymized in accordance with our internal data lifecycle management procedures.

Third Parties

Third-Party Links

Our platform may occasionally reference third-party services such as game providers or payment partners. This Privacy Policy applies solely to data collected and processed by 7j555. We are not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third party before sharing your information with them. We do not include external links that leave the 7j555 platform.

Age Policy

Children and Age Restrictions

7j555 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from persons under the age of 21. If we discover that personal data has been collected from a minor without appropriate parental consent, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided personal information to 7j555, please contact us immediately at [email protected].

Policy Updates

Changes to This Privacy Policy

7j555 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, legal requirements, or operational practices. When we make material changes, we will update the 'Last updated' date at the top of this page and, where required, notify registered users via email or an in-platform notification before the changes take effect.

Your continued use of 7j555 following the posting of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with any update to this policy, you should discontinue your use of the platform and may request account closure by contacting [email protected].

Contact

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7j555 handles your personal data, our dedicated support team is available 24/7 to assist you. We are committed to addressing your privacy concerns promptly and transparently.

You may reach us by email at [email protected]. Please use the subject line 'Privacy Inquiry' so our team can route your message to the correct department. We aim to respond to all privacy-related requests within 5 business days (Bangladesh Standard Time, UTC+6).